Drivers Daily Log Customer Support Web Site

WWW DDL Customer Support Web Site

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DDL Main Web Site Click here


On-Line Help - Coming

Contact Us

What's New

DDL v3.6 USA2011 rule removes 168 hour and 1to5 am requirements

The purpose of this Web site is to enhance the support services we provide to our customers.  We've provided a number of resources here to help you report and resolve problems, suggest improvements and learn about our products.


Technical Support Information

Please check the FAQ, as 98% of all questions are answered here. If you're still having problems, then we can be contacted by phone.
Technical support is offered Monday - Saturday from 8 a.m. to 8 p.m. (CST). Sunday from 1:00 p.m. to 7:00 p.m. (CST), The fastest way is to email your question, or comment to us, we answer all emails within 24 hours..
Phone: (575) 317-9292
E-Mail      Drivers Daily Log Software

Nick --

Bruce --

iTruck Auditing Software Support

Dennis --

Web Site:



Top Downloads


  • Drivers Daily Log "Full version"
  • Drivers Daily Log "Lite version "
  • iTruck Audit Software
  • Print Modules (Both DDL Full and Print Module need to be download together)
  • DDL Customer Database
  • DDL GPS add-on (advanced computer users, no support)


Current News Items

Canada New 2007 rules are ready. Jan 01-2007

Other News items

Click here



Message Board

Join our new Message board, by revision you can post messages (called topics), follow messages (called threads), post bugs you have found in the software. ( A word of warning, Nick and I do not call them bugs, we call them features.. <grin>), Add your suggestions to the wish list, view other users profiles, email private message to them. If your new to Messaging Boards then take a look at USING MESSAGE BOARDS help file. You must use your Real full name as your USER NAME in order to join the message board.


On-Line Help

Want to know how to do something in DDL?,  Have a question on what something does?,  Want to know where something is? , then you came to the right place. On-Line Help breaks DDL down to the user level, with  screen shots, video clips (only on DVD Disk), Step by Step instructions.  Tips, Notes, and more. Most screen shots will have "hotspots" (a hotspot is an area you click on, and you will be taken to that help section)

Question:  How will I know if the screen shot has hotspots?

Answer:  As you move your mouse/cursor over a screen shot, it will turn into a hand as it moves over the hotspot. simple click and you will be taken to that section.

Question:  I am still lost on all this hotspots, bookmarks and hyperlink stuff, can you explain the different?

Answer:  Ok first depending on how the author used hotspots, bookmarks and hyperlinks, they can do the same things, or completely different.  DDL in order to keep things uniform will use a color code to represent bookmarks, and hyperlinks,  hotspots are invisible and only the change in your mouse/cursor indicate your over one.

Book Marks will be in BOLD  Red Color.  EXAMPLE

Hyper Links will be in BOLD Blue Color.  EXAMPLE

Bookmarks are shortcuts to the subject, instead of you the reader having to read the entire document to find help on one item, a bookmark, when click on, will take you to the start of that subject.

Hyper Links can take you also within the document, but normally are used to take you to different documents, web sites, links and so on. They can be used to start a download, write an email, and many more different things. simple click on the hyper link, to be taken to the new area.

Examples will be used to show you, or explain how to do something.

Tips are used to give another way to also do the same thing, or to explain advance ways.

Notes are used to give more information to the user.